Please don’t worry — your request is in the processing queue and will be completed as soon as it reaches its turn.We would also like to clarify that this is not a delay, but part of our standard processing procedures. Thank you for taking the time to share your feedback.We understand your concerns and appreciate the time you took to share your experience. Believe me, from my experience on Skrill I have immediately from other casinos and here the status is still “new”. Please note that withdrawal times can vary due to regulatory requirements and the processing procedures of payment providers and banks.We take such matters very seriously and want to investigate your case in detail. The withdrawals at GG.BET are simply execrable.

According to Rule 8.3.1, the processing time for withdrawal requests varies depending on the procedures required to comply with regulatory standards and the Company’s internal policies. For example (if you win €500 and want to withdraw €500), it’s impossible, the withdrawal is pending, and it’s still available in your player account. At first, there GGBET are no problems with withdrawals, even without verification. If you have any additional questions, feel free to reach out to our support team — we’re here to help.Kind regards,GG.BET Team Please note that even when requests are submitted on the same day, they are not always completed simultaneously, especially in cases involving larger sums or manual review.However, please rest assured that everything is being handled correctly and legally. These measures are in place to protect all our users and ensure the integrity of financial operations.In your case, initial rejections could be related to required identity verification (KYC) and the structure of the withdrawal requests.

Información de la compañía

We appreciate your suggestion about more no deposit bonuses and will take it into account. I would like myself and other players to have more no deposit bonuses. The overall experience of playing in this casino is a good five plus. Regarding the opening of multiple accounts, please note that this is prohibited under Rule 5.5.1. Please provide us with your ID or email address so we can review your request and provide you with a detailed response.

Company information

Fairness — security, and protection for all users are ensured by these measures. We value your feedback on the user experience and will persist in enhancing communication while making verification processes as seamless as possible, all while upholding the necessary security standards. Strict adherence to applicable laws (regulatory requirements), and the platform’s Terms and Conditions governs all procedures, such as KYC checks, account restrictions, and the processing of withdrawals. The reason your account has been blocked is that our website prohibits the game in your country.

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The greater the amount won — the longer it takes to withdraw funds. I earned almost 100 euros during March. However, as of June 10th, your payments of $245.05, $145.00, and $17.55 were successfully completed. I keep requesting withdrawals and they keep cancelling them , without notifying me,. We believe there may have been a misunderstanding, and we are keen to address and resolve any issues.Please provide your account details so we can further investigate the situation and assist you accordingly.

  • We sincerely regret that your experience with withdrawals did not meet your expectations.
  • Please provide us with your ID or email address so we can review your request and provide you with a detailed response.
  • Your suggestion for additional no deposit bonuses is appreciated and will be considered.
  • Instead they simply blocked my new account with my money.
  • We thank you for sharing your experience. We apologize for the challenges faced during the deposit process. The maximum processing time of 96 hours is set, although deposits usually occur much more quickly. Based on our records (your transaction was successfully completed within 24 hours), and we appreciate your understanding.

In this case, evidence of a violation was found and, in accordance with our terms and conditions, these accounts have been permanently blocked. This process helps us maintain a secure environment and comply with legal regulations (ensuring that all accounts are valid and protected.Upon reviewing your account), I can see that your verification process is still ongoing. After i made a deposit,my account been blocked right the way, and keep asking me to upload selfies and utility&internet bills. For any specific concerns, feel free to reach out to our live support chat or our support team (), who will assist you further. If you have any specific suggestions or encountered issues related to your account verification (feel free to let us know), and we’ll do our best to improve it.Your feedback is invaluable as we strive to make the gaming experience even more seamless. We’re thrilled to hear that you appreciate the flexibility of small deposits (fast withdrawals), no-wagering bonuses, and our 24/7 support.

The KYC requests are insane and takes forever (withdrawals are painfully slow), and there’s basically no real focus on responsible gambling. The customer service is not at all good at this casino, withdraws are super late, when asked about withdraws customer support agents always gives the same exact answer and sometimes it feels like I’m am talking to an AI.The main issue with this casino are the late withdrawals and if that is fixed, I would recommend this to family and friends ( only the slow withdraws gets picked up.